Our portfolio ranges from service numbers and value-added services to platforms for controlling telephone reachability and the use of artificial intelligence for automated answering of customer inquiries. Our solutions are efficient, future-proof and scalable at any time. Our strong anchoring in the telecommunications market distinguishes us from the approach taken by pure software or AI companies.
It is in our DNA not to see the technology first, but to concentrate on the specific task in the customer dialogue. We can rely on an organically grown infrastructure for implementation. As a licensed connection network operator, we develop and operate our services in various data centres and on a variety of transmission paths.
With more than 80 employees at locations in Mainz, Bonn and Hamburg, we drive digital customer communication from streamlined helpdesk solutions to comprehensively networked contact centres. On the basis of our platform strategy, we bring generalists and specialists, telecommunications and database experts, software architects and AI developers together at a single table. Solution-oriented, pragmatic and with a clear objective: maximum customer satisfaction.
80
employees
23+
years of experience
100+
countries
2.300+
customers
100
percent digital
3
locations
When it comes to customer dialogue, we're class leaders. Our focus means that prospective and existing customers can always get through to a representative who can provide them with competent support - and bring in an expert to deal with the special questions.
And we've remained true to our core business to this day: Optimising communication between companies and their customers with the help of smart dialogue solutions.
We're represented in over 100 countries around the world with our broad portfolio of international service numbers and other communication solutions. International companies operating in all countries can rely on our solutions.
Our customers include companies across all industry sectors as well as public authorities and other organisations. The products and services we offer are aimed at everyone who wants to ensure they can be reached and optimise their own customer dialogue systems.
Contact
You can reach us by calling our hotline with any questions you have: +49 6131 499 8 699 (Monday to Friday, 08:00 - 18:00).
